S.N.

Details of disclosure

Information/Hyperlink

1.

Organisation and Function

1.1

Particulars of organisation, functions and duties Sec. 4(1)(b)(i)

1.1.1

Name and address of the Organisation

• www.unionbankofindia.bank.in/en/common/profile

1.1.2

Head of the organization

• www.unionbankofindia.bank.in/en/common/list-of-directors-of-the-board

1.1.3

Vision, Mission and Key objectives

• www.unionbankofindia.bank.in/en/common/corporate-vision-and-mission

1.1.4

Function and duties

Refer The Banking Regulation Act – 1949 an organization structure in the Bank’s website, regarding relevant information.

1.1.5

Organization Chart

• www.unionbankofindia.bank.in/en/common/organizational-chart-of-the-bank

1.1.6

Any other details-the genesis, inception etc.

• www.unionbankofindia.bank.in/en/common/profile

1.2

Power and duties of its officers and employees [Section 4(1) (b)(ii)]

1.2.1

Powers and duties of officers (administrative, financial and judicial)

The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations and Memorandum of Understanding/agreements with majority Unions

To sanction advance

All the officers from JMGS to DGM grade of the Bank heading branches are vested with certain financial powers and administrative powers depending upon their positions. Consequent upon formation of Credit Approval Committees at various levels i.e. Central Office / Field General Manager Office / Regional Office, the Loaning Powers vested in individual capacities at CO / FGMO / RO cease to exist. The Committees established at different levels (including Committee of Board) also have certain discretionary lending and administrative powers depending on the committee's level in the organizational structure.

The delegation of financial, administrative and other powers to Branch Heads / Committees are decided by the Board of Directors of the Bank and in terms of Service Regulations and Memorandum of Understanding/agreements with majority Unions. These powers are revised periodically, depending upon the organization's requirement and statutory / regulatory guidelines issued by Government / RBI from time to time.

The concerned sanctioning authority takes a decision to sanction a loan or otherwise, on merits of each proposal after taking into consideration relevant facts and other requisite information.

website:

• www.unionbankofindia.bank.in/en/common/human-resources

1.2.2

Power and duties of other employees

1.2.3

Rules/ orders under which powers and duty are derived and

1.2.4

Exercised

1.2.5

Work allocation

1.3

Procedure followed in decision making process (Sec. 4(1)(b)(iii))

1.3.1

Process of decision making Identify key decision-making points

Board of Directors delegate powers to officers/employees at various levels for discharging various duties for smooth functioning of the organization. Guidelines are laid down for exercising supervision, control and fixing accountability / responsibility.

Website:

• www.unionbankofindia.bank.in/en/common/policies-and-disclosures

Credit Decision

1.3.2

Final decision-making authority

1.3.3

Related provisions, acts, rules etc.

1.3.4

a. Time limit for taking a decision, if any

- Policy on Multi City Cheques (Issuance, Collection & Dishonour) (Version-2.0)

b. Time limit for taking a decision, if any-

1.3.5

Channel of supervision and accountability

1.4

Norms for discharge of functions Sec. 4(1)(b)(iv)

1.4.1

Nature of functions/ services offered

Directions received from Ministry of Finance, Government of India, Reserve Bank of India and /or approved by the Board of our Bank from time to time are the guiding principles for discharging various functions.

Website:

• www.unionbankofindia.bank.in/en/listing/saving-bank-deposit-products
• www.unionbankofindia.bank.in/en/subcatlist/retail
• www.unionbankofindia.bank.in/en/subcatlist/msme
• www.unionbankofindia.bank.in/en/listing/gold-loan
• www.unionbankofindia.bank.in/en/Listing/debit-cards
• www.unionbankofindia.bank.in/en/Listing/App-Banking
• www.unionbankofindia.bank.in/en/SubCatList/Wealth-Management
• www.unionbankofindia.bank.in/en/Listing/Channel-Finance
• www.unionbankofindia.bank.in/en/Listing/Cash-Management-Service
• www.unionbankofindia.bank.in/en/Listing/forex
• www.unionbankofindia.bank.in/en/Listing/imports
• www.unionbankofindia.bank.in/en/SubCatList/nri-deposits
• www.unionbankofindia.bank.in/en/Listing/overseas-centres
• www.unionbankofindia.bank.in/en/SubCatList/treasury

1.4.2

Norms/ standards for functions/ service delivery

1.4.3

Process by which these services can be accessed

1.4.4

Time-limit for achieving the targets

1.4.5

Process of redress of grievances

• www.unionbankofindia.bank.in/en/common/policies-and-disclosures

1.5

Rules, regulations, instructions manual and records for discharging functions Sec. 4(1)(b)(v)

1.5.1

List of Rules, regulations, instructions manuals and records.

Best Practice Code (Manual of Instructions and circulars) on all our products, periodical circulars, Hand books etc., is made available to all employees for discharging various functions. Information about various assets and liability products, best practices code, grievance policy etc are provided on the website of the bank.

website:

• www.unionbankofindia.bank.in/en/common/other-policies-and-disclosures
• www.unionbankofindia.bank.in/en/common/human-resources

1.5.2

Acts/ Rules manuals etc.

1.5.3

Transfer Policy and Transfer Orders

1.6

Categories of documents held by the authority under its control (Sec. 4(1)(b)(vi))

1.6.1

Categories of documents

Documents, as required under law, rules and regulations, such as, Balance Sheets, record of the staff, licenses obtained from RBI for opening branches/offices etc., are held by the Bank.

Annual Reports and Quarterly Financial Results are available under the tab ‘Investor Relations’ under

following link –

• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10-onwards

1.6.2

Custodian of documents/categories

1.7

Boards, Councils, Committees and other Bodies constituted as part of the Public Authority (Sec. 4(1)(b)(viii))

1.7.1

Name of Boards, Council, Committee etc and their composition.

Board of Directors, which formulates and implements its policy, also includes representatives nominated by Government of India.

website:

• www.unionbankofindia.bank.in/en/common/list-of-directors-of-the-board

Composition

Dates from which constituted

Term/Tenure

Powers and Functions

Whether their meetings are open to the public?

Whether the minutes of the meetings are open to the public?

Place where the minutes if open to the public are available?

1.8

Directory of officers and employees [Section 4(1) (b) (ix)]

Name and Designation

• www.unionbankofindia.bank.in/en/common/contact-us
• eremit.unionbankofindia.bank.in/livebranch/Br_Keyword.aspx

Telephone , fax and email ID

1.9

Monthly Remuneration received by officers & employees including system of compensation[Section 4(1) (b) (x)]

1.9.1

List of employees with Gross monthly remuneration

The Government of India fixes remuneration of the Chairman & Managing Director as well as the Executive Director of the Bank.

The remuneration of Chief General Manager (CGM) is fixed after approval of the Board of the Bank and as per the directives of the DFS, Ministry of Finance.

The remuneration of other officers / employees is fixed as per the service regulations/settlements reached with unions. The last such settlement was held on 08.03.2024 and the details of the pay scales are available at below mentioned link.

• www.unionbankofindia.bank.in/pdf/12th-Bipartite-Settlement-AIBEA.pdf

System of compensation as provided in its regulations

1.10

Name, designation and other particulars of public information officers[Section 4(1) (b) (xvi)]

1.10.1

Name and designation of the public information officer (PIO), Assistant Public Information officer(APIO) & Appellate Authority

• www.unionbankofindia.bank.in/en/common/rti

Address, telephone numbers and email ID of each designated official

1.11

No. Of employees against whom Disciplinary action has been proposed/ taken(Section 4(2))

1.11.1

No. of employees against whom disciplinary action has been

(i) Pending for Minor penalty or major penalty proceedings (From F.Y. 2020 – 21 to 2024 - 25)

201

1.11.2

Finalized for Minor penalty or major penalty proceedings (From F.Y. 2020 – 21 to 2024- 25)

1692

1.12

Programmes to advance understanding of RTI (Section 26)

Educational programmes

Information/ understanding about RTI Act 2005 is provided/ imparted in the following training programs:

1. Induction training programs for Management Trainees & Clerical staff.
2. Pre-promotion training program for officers & clerical staff, under specific categories, as per statutory guidelines.

Efforts to encourage public authority to participate in these programmes

Training of CPIO/APIO

Update & publish guidelines on RTI by the Public Authorities concerned

• www.unionbankofindia.bank.in/en/common/rti

1.13

Transfer policy and transfer orders[F No. 1/6/2011- IR dt. 15.4.2013

Transfer Policy And Transfer Orders [F No. 1/6/2011- IR Dt. 15.4.2013]

• www.unionbankofindia.bank.in/en/common/policies-disclosures

2

Budget and Programme

2.1

Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc.[Section 4(1)(b)(xi)]

2.1.1

Total Budget for the public authority

• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10-onwards

2.1.2

Budget for each agency and plan & programmes

2.1.3

Proposed expenditures

2.1.4

Revised budget for each agency, if any

2.1.5

Report on disbursements made and place where the related reports are available

2.2

Foreign and domestic tours (Sec. 4(1)(b)(xvii))

2.2.1

Budget

NOT APPLICABLE

2.2.2

Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department. -

1. Places visited,
2. The period of visit,
3. The number of members in the official delegation,
4. Expenditure on the visit

NOT APPLICABLE

2.2.3

Information related to procurements-

1. Notice/tender enquires, and corrigenda if any thereon,
2. Details of the bids awarded comprising the names of the suppliers of goods/ services being procured,
3. The works contracts concluded – in any such combination of the above-and,
4. The rate/ rates and the total amount at which such

procurement or works contract is to be executed.

• www.unionbankofindia.bank.in/en/common/tenders-empanelment

2.3

Manner of execution of subsidy programme (Sec. 4(1)(b)(xii))

(i)

Name of the programme of activity-

Information related to government schemes is available on bank’s website.

Website:

• www.unionbankofindia.bank.in/en/SubCatList/Government-Schemes
• www.unionbankofindia.bank.in/en/Listing/Financial-Inclusion

(ii)

Objective of the programme

(iii)

Procedure to avail benefits

(iv)

Duration of the programme/ scheme

(v)

Physical and financial targets of the programme

(vi)

Nature/ scale of subsidy /amount allotted

(vii)

Eligibility criteria for grant of subsidy

(viii)

Details of beneficiaries of subsidy programme (number, profile etc.)

2.4

Discretionary and non-discretionary grants [Sec. 4(1)(b)(xvii)]

2.4.1

Discretionary and non-discretionary grants/ allocations to State Govt./ NGOs/other institutions

Not Applicable

2.4.2

Annual accounts of all legal entities who are provided grants by public authorities

2.5

Particulars of recipients of concessions, permits of authorizations granted by the public authority [Section 4(1) (b) (xiii)]

2.5.1

Concessions, permits or authorizations granted by public authority

Not Applicable

2.5.2

For each concessions, permit or authorization granted

1. Eligibility criteria,
2. Procedure for getting the concession/ grant and/ or permits of authorizations,
3. Name and address of the recipients given concessions/ permits or authorizations,
4. Date of award of concessions/permits of authorizations

2.6

CAG & PAC paras (Sec. 4(1)(b)(xvii))

2.6.1

CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the parliament.

NA

3

Publicity Band Public interface

3.1

Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)]

3.1.1

Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens

• www.unionbankofindia.bank.in/en/common/download-forms
• www.unionbankofindia.bank.in/en/common/rates-and-charges
• www.unionbankofindia.bank.in/en/common/policies-and-disclosures
• www.unionbankofindia.bank.in/en/common/policies-disclosures
• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10-onwards

3.1.2

Arrangements for consultation with or representation by –

1. Members of the public in policy formulation/ policy implementation,
2. Day & time allotted for visitors,
3. Contact details of Information & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants

Not applicable

3.1.3

Public- private partnerships (PPP)- Details of Special Purpose Vehicle (SPV), if any

3.1.4

Public- private partnerships (PPP)- Detailed project reports (DPRs)

3.1.5

Public- private partnerships (PPP)- Concession agreements.

3.1.6

Public- private partnerships (PPP)- Operation and maintenance manuals

3.1.7

Public- private partnerships (PPP) - Other documents generated as part of the implementation of the PPP

3.1.8

Public- private partnerships (PPP) - Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government

3.1.9

Public- private partnerships (PPP) -Information relating to outputs and outcomes

3.1.10

Public- private partnerships (PPP) - The process of the selection of the private sector party (concessionaire etc.)

3.1.11

Public- private partnerships (PPP) - All payment made under the PPP project

3.2

Are the details of policies / decisions, which affect public, informed to them [Section 4(1) (c)]

3.2.1

Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive

- Policy decisions/ legislations taken in the previous one year

Banks quarterly results and annual results / reports are published in the Banks website periodically for information of public as well as shareholders which would give an idea about the policies of the bank and implementation thereof. Board of Directors, which formulates and implements its policy, also includes Shareholder director, RBI Nominee Director and Government Nominee Director. As per present arrangement the Shareholders can raise issues concerning policies & give suggestions in the Annual General Meetings which can relate to the policy of the Bank.

Policies are available on bank’s website

• www.unionbankofindia.bank.in/en/common/policies-and-disclosures
• www.unionbankofindia.bank.in/en/common/policies-disclosures

3.2.2

Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive

- Outline the Public consultation process

3.2.3

Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive- Outline the arrangement for consultation before formulation of policy

3.3

Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)]

3.3.1

Use of the most effective means of communication - Internet (website)

• www.unionbankofindia.bank.in/en/home

3.4

Form of accessibility of information manual/ handbook [Section 4(1)(b)]

3.4.1

Information manual/handbook available in Electronic format

Information related to deposits, advances and other services offered by the Bank, Rates and Charges, Policies and Annual Reports are available on bank’s official website. Public may refer to our websites regarding necessary information in the form of electronic format.

Website:

• www.unionbankofindia.bank.in/en/home

3.4.2

Information manual/handbook available in Printed format

3.5

Whether information manual/ handbook available free of cost or not [Section 4(1)(b)]

3.5.1

List of materials available Free of cost

A huge quantity of Information/materials is available in Bank websites: www.unionbankofindia.bank.in/en/home for citizens free of cost.

Link for following Information available on the Home Page of the corporate website.

About Us, Accounts & Deposit, Retail Loan, MSME Loan, Gold Loan, Rates & Charges, Branch & ATM Locator, Internet Banking, EMI Calculator, Cards, Digital Banking, Policies & Disclosure, Regulatory Disclosure, Customer Corner, Citizen Charter, Accessible Banking, etc,

3.5.2

List of materials available At a reasonable cost of the medium

4

E-Governance

4.1

Language in which Information Manual/Handbook Available (Sec. 4(1)(b)(xvii))

4.1.1

English

A user can view the information in English and Hindi language. A person can view the contents of the website in Hindi by clicking हिंदी option given on top of the website.

Website www.unionbankofindia.bank.in/hindi/home

4.1.2

Vernacular/ Local Language

4.2

When was the information Manual/Handbook last updated(Sec. 4(1)(b)(xvii))

4.2.1

Last date of Annual updation

Fully Met – Information is updated

4.3

Information available in electronic form[Section 4(1)(b)(xiv)]

4.3.1

Details of information available in electronic form

Information related to deposits, advances and other services offered by the Bank, Rates and Charges, Policies and Annual Reports are available on bank’s official website. Public may refer to our websites regarding necessary information in the form of electronic format.

Website:

• www.unionbankofindia.bank.in/en/listing/saving-bank-deposit-products
• www.unionbankofindia.bank.in/en/subcatlist/retail
• www.unionbankofindia.bank.in/en/subcatlist/msme
• www.unionbankofindia.bank.in/en/listing/gold-loan
• www.unionbankofindia.bank.in/en/common/rates-and-charges
• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10-onwards

4.3.2

Name/ title of the document/record/ other information

4.3.3

Location where available

4.4

Particulars of facilities available to citizen for obtaining information [Section 4(1)(b)(xv)]

4.4.1

Name & location of the faculty

Union Bank of India has, through the Call Centre, introduced still another uninterrupted 24x7x365 banking service to its customers. The Bank is now just a call away from the public in general and its customers in particular, for their banking needs.

• www.unionbankofindia.bank.in/en/common/contact-us

4.4.2

Details of information made available

4.4.3

Working hours of the facility

4.4.4

Contact person & contact details (Phone, fax email)

4.5

Such other information as may be prescribed under Section 4(i)(b)(xvii)

4.5.1

Grievance redressal mechanism

Following links are available on the website;

• service.unionbankportal.co.in/portal/en/signin
• www.unionbankofindia.bank.in/en/common/Investor-Grievance

4.5.2

Details of applications received under RTI and information provided

Details of applications received and disposed (RTI Portal) Year 2024 – 25

4.5.3

List of completed schemes/ projects/ Programmes

• www.unionbankofindia.bank.in/en/Common/Details-Of-Contract-Awarded

4.5.4

List of schemes/ projects/ programme underway

• www.unionbankofindia.bank.in/en/common/tenders-empanelment

4.5.5

Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract

• www.unionbankofindia.bank.in/en/Common/Details-Of-Contract-Awarded

4.5.6

Annual Report

• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10- onwards

4.5.7

Frequently Asked Question (FAQs)

Following FAQs are available on the website following links will be provided:

• www.unionbankofindia.bank.in/pdf/personal-loan-faq.pdf
• www.unionbankofindia.bank.in/en/Details/nri-faq

4.5.8

Any other information such as –

(a) Citizen’s Charter,

Information is available on the website following links will be provided:

• www.unionbankofindia.bank.in/pdf/citizen-charter.pdf

(b) Result Framework Document (RFD),

• www.unionbankofindia.bank.in/en/common/financial-results
• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10- onwards
• www.unionbankofindia.bank.in/pdf/citizen-charter.pdf
• www.unionbankofindia.bank.in/en/common/policies-and-disclosures
• unioncards.unionbankofindia.bank.in/
• www.unionbankofindia.bank.in/en/common/rates-and-charges
• www.unionbankofindia.bank.in/en/listing/policy
• www.unionbankofindia.bank.in/en/Listing/debit-cards
• www.unionbankofindia.bank.in/en/Listing/saving-bank-deposit-products
• www.unionbankofindia.bank.in/en/SubCatList/Retail
• www.unionbankofindia.bank.in/en/Listing/App-Banking
• www.unionbankofindia.bank.in/en/common/Accessibility-Statement
• www.unionbankonline.bank.in/Disclaimer/TermsOfUse.pdf
• www.unionbankofindia.bank.in/en/common/accessible-banking

(c) Six monthly reports on the, Performance against

the benchmarks set in the Citizen’s Charter

4.6

Receipt & Disposal of RTI applications & appeals (Sec. 4(1)(b)(xvii))

4.6.1

Details of applications received and disposed

Details of applications received and disposed (RTI Portal) Year 2024 – 25

4.6.2

Details of appeals received and orders issued

Details of First Appeal received and disposed (RTI Portal) Year 2024 – 25

4.7

Replies to questions asked in the parliament[Section 4(1)(d)(2)]

4.7.1

Details of questions asked, and replies given For Lok Sabha Questions visit

• sansad.in/ls

4.7.2

Details of questions asked, and replies given For Rajya Sabha Questions

• rajyasabha.nic.in/Questions/QuestionListStarred

5

Information as may be prescribed

5.1

Such other information as may be prescribed (Sec. 4(1)(b)(xvii))

5.1.1

Name & details of -

1. Current CPIOs & FAAs,
2. Earlier CPIO & FAAs from 1.1.2015

• www.unionbankofindia.bank.in/en/common/rti

5.1.2

Details of third party audit of voluntary disclosure –

1. Dates of audit carried out,
2. Report of the audit carried out

May - 2024

Available at CIC website: cic.gov.in .

5.1.3

Appointment of Nodal Officers not below the rank of Joint Secretary/ Additional HoD –

1. Date of appointment,
2. Name & Designation of the officers

5.1.4

Consultancy committee of key stake holders for advice on suo-motu disclosure -

1. Dates from which constituted
2. Name & Designation of the officers

Consultancy Committee of key stake holders for advice on suo-motu disclosure

5.1.5

Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RTI -

1. Dates from which constituted,
2. Name & Designation of the Officers

Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RTI Act

6

Information Disclosed on own Initiative

6.1

Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information

6.1.1

Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information

• www.unionbankofindia.bank.in/en/common/rti
• www.unionbankofindia.bank.in/en/common/tenders-empanelment
• www.unionbankofindia.bank.in/en/common/annual-report-for-the-year-2009-10-onwards
• www.unionbankofindia.bank.in/en/common/financial-results
• www.unionbankofindia.bank.in/en/common/Human-Resources
• www.unionbankofindia.bank.in/en/common/policies-and-disclosures
• www.unionbankofindia.bank.in/en/common/rates-and-charges
• www.unionbankofindia.bank.in/en/common/regulatory-disclosures
• www.unionbankofindia.bank.in/en/common/download-forms
• www.unionbankofindia.bank.in/pdf/citizen-charter.pdf
• www.unionbankofindia.bank.in/en/common/process-for-reactivation-of-inoperative-dormant-accounts
• www.unionbankofindia.bank.in/pdf/Consumer_Education_Literature_Document.pdf

6.2

Guidelines for Indian Government Websites (GIGW) is followed released in February, 2009 and included in the Central Secretariat Manual of Office Procedures (CSMOP) by Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public

6.2.1

Whether STQC certification obtained and its validity

NOT APPLICABLE

6.2.2

Does the website show the certificate on the